Issue with new deployments

Incident Report for Humanitec GmbH

Resolved

This incident was effectively mitigated at 15:34. Post-incident post-mortem + debrief will happen over the next two days.

Posted Mar 31, 2025 - 17:27 CEST

Monitoring

We continue to monitoring the results of our mitigations.

Please continue to flag any issues you see with our Customer Success team.

Posted Mar 31, 2025 - 16:32 CEST

Update

We are continuing to work on a fix for this issue.

Posted Mar 31, 2025 - 15:36 CEST

Identified

We have mitigated the issue as we continue to investigate its root cause.

As a customer, you can expect deploy to fail as they timeout. Please re-run any deployments of environments which are inconsistent or failed.

Posted Mar 31, 2025 - 15:36 CEST

Investigating

We are currently investigating an issue related to deployments made with Humanitec.

Posted Mar 31, 2025 - 10:33 CEST

This incident affected: Web Application and API.